Job Details

Introduction

We are seeking a seasoned Senior Waiter to join our administrative support team, dedicated to delivering exceptional dining experiences. This role focuses on providing outstanding customer service and ensuring smooth restaurant operations.

Responsibilities

• Deliver exceptional customer service, ensuring guest satisfaction and a welcoming atmosphere
• Greet guests, take orders accurately, and manage table service efficiently
• Utilize POS systems for order entry, payment processing, and transaction management
• Coordinate with kitchen and bar staff to ensure timely and accurate food and beverage delivery
• Maintain cleanliness and organization of dining areas and work stations
• Handle guest inquiries, feedback, and complaints professionally and promptly

Technical Skills

• Proficiency in POS (Point of Sale) systems
• Knowledge of order management and payment processing tools
• Familiarity with restaurant management software (optional but advantageous)
• Basic computer literacy for administrative tasks