Job Details
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تحصيل ديون
Posted Jul 14No applicants yet
Industry
Financial and Insurance Services
Experience level
Mid
Skills they are looking for
"Negotiation techniquesCRM software proficiencySkip tracing tools"
About the role
Introduction
We are seeking a professional Debt Collection Specialist to join our financial services team. In this role, you will manage communications with debtors, negotiate repayment plans, and maintain accurate account records.
Responsibilities
- Contact debtors via phone and email to discuss outstanding balances
- Negotiate payment arrangements and settlement terms effectively
- Update and maintain accurate account records and documentation
- Utilize skip tracing tools to locate hard-to-reach debtors
- Ensure compliance with company policies and legal regulations
Technical Skills
- Negotiation techniques and objection handling
- CRM software proficiency (e.g., Salesforce, HubSpot, or similar)
- Skip tracing tools and databases
- Proficiency in MS Office (Excel, Outlook, Word)
- Basic understanding of financial regulations (FCC, FDCPA, etc.)
About the employer
Confidential
Financial and Insurance Services
