Job Details

Introduction

We are seeking a skilled and proactive IT Specialist to join our technology team. This role focuses on ensuring the stability, security, and efficiency of our IT infrastructure. The ideal candidate will be responsible for maintaining hardware and software systems, managing network operations, and delivering exceptional technical support to end-users.

Responsibilities

• Install, configure, and maintain hardware and software components
• Manage data backups, recovery processes, and disaster recovery plans
• Diagnose and resolve hardware and software issues in a timely manner
• Administer user accounts, permissions, and access controls
• Provide end-user technical support and training to ensure smooth operations

Technical Skills

• Network administration and configuration (routers, switches, firewalls)
• System troubleshooting and diagnostics (Windows, Linux, macOS)
• Cybersecurity practices (threat detection, vulnerability management, security policies)
• IT project management methodologies (Agile, Waterfall)
• Technical documentation and reporting (network diagrams, SOPs, incident logs)