Job Details
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مستشار خدمات
Posted Jul 14No applicants yet
Industry
تكنولوجيا المعلومات والخدمات الرقمية
Experience level
Senior
Skills they are looking for
"ITILData AnalyticsServiceNowAzureAWS"
About the role
Introduction
We are seeking a Senior Service Consultant to provide expert guidance in IT and digital services. This role involves driving service excellence through strategic consulting, process optimization, and technical leadership.
Responsibilities
- Deliver specialized IT service consulting to align with business objectives
- Manage and improve service processes using the ITIL framework
- Analyze data to identify trends, optimize performance, and support decision-making
- Configure and manage the ServiceNow platform to meet evolving business needs
- Lead technical support teams in resolving complex issues and ensuring high service quality
Technical Skills
- ITIL framework and best practices
- Data analytics and reporting
- ServiceNow platform administration and configuration
- Microsoft Azure cloud services
- Amazon Web Services (AWS) cloud infrastructure
About the employer
Confidential
تكنولوجيا المعلومات والخدمات الرقمية
